Communication

For your orders and product questions, you can contact us through the following channels.

Email: storelethe@gmail.com

Phone: 0543 895 91 17

Instagram: lethestore.co

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How many days does the cargo delivery time take?

The shipping time of your order is 1-9 business days. If the process takes longer, you will be informed. It takes an average of 2 business days for the package to reach you, depending on your address.

The stated periods do not include weekends and public holidays.

How can I change my address?

To change/edit your address, you can send your new address along with your order number to storelethe@gmail.com or contact us via the phone number in the contact section.

It is not possible to change the address after the package is delivered to the cargo company.

How can I make a change?

To change the products you purchased, you must contact us and indicate that you want to change.

Then, you must deliver the products to the cargo branch with the cargo code given to you.

After delivering the package, you need to purchase the product by typing "Exchange Cargo" in the search section at lethestore.co.

How can I make a refund?

To return the products you purchased, you must contact us and indicate that you want to return.

Then, you must deliver the products to the cargo branch with the cargo code given to you.

Once your package reaches us, you will be informed by e-mail/phone.

When will the refund be credited to my account?

It takes 1-15 business days for the refund of the returned products to be credited to your account. If the specified period is extended, you can call your bank and get detailed information.

How can I update my order content?

To edit your order content, you must include your order number, the product you want to change/remove and the new product you requested; You can send it to storelethe@gmail.com, including the product name, product color and product size.

There is no option to make changes after your order starts being prepared.

How can I cancel my order?

To cancel your order, you can send your order number and a statement stating that you want to cancel your order to storelethe@gmail.com.

It is not possible to cancel orders that have been shipped.